In these rapidly changing times, we continue working to serve you.
We’ve created a new COVID-19 updates section on the plan website to provide your employees the information they need to know. Your employees should use My Account Message Centre to communicate with the plan, including submitting all their documents. Encourage your employees to sign up for My Account, if they haven’t already. If they cannot get access, they should contact the plan.
A reminder that we are not accepting paper documents at this time. Continue to send all forms and paper work through Message Board and email.
To support physical distancing, our reception is closed. We are responding to requests and answering calls as promptly as possible – your patience is appreciated.
Please check back for updates. We continue to monitor the situation closely.