Public Service Home - Public Service
What can we help you with?

Your pension questions answered
No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension
Start learning todayBC General Employees’ Union labour disruption
Service update: New agreement ratified by union employees
Thank you for your patience and understanding during our transition back to normal service levels after the labour disruptions from BCGEU and Canada Post.
While we work through the backlog and new requests, some responses may take longer than usual.
Key impacts:
- Submitted requests via email, paper mail, or Message Centre that weren’t actioned during the disruption are being reviewed and processed accordingly.
- Personalized pension planning appointments – New appointments will be offered starting December 1, 2025.
Members are encouraged to use Message Centre via My Account to send and receive documents securely.
This page will be updated as new information becomes available.
Posted: November 26, 2025
In case you missed it...

News for retired members
Are you in the loop? Explore Pension Life for retirement health and dental news, a message from your trustees and useful resources.
Recent board discussions and decisions
The Public Service Pension Board of Trustees is responsible for administering the plan and investing plan assets. Read about issues considered and decisions made at the Board’s last quarterly meeting in Board meeting highlights.
Self-service status inquiry
Our newest online service allows you to check the status of your service requests quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any requests within the last 365 days.

Your pension remains strong and secure
Your pension remains secure and we’re here to help you feel confident about the road ahead.
Read the message from the chair,
Public Service Pension Board of Trustees