BC General Employees’ Union labour disruption

Service update: Labour disruptions at BC General Employees’ Union and Canada Post

Due to the ongoing BCGEU labour action and the nationwide Canada Post strike, we have had to limit our essential services to only processing urgent time-sensitive priority requests.

Our priorities are:

• Monthly pension payments
• October and November retirement applications
• Death benefits
• Banking updates
• Shortened life expectancy payouts for October and November

Key impacts:

• Submitted requests via email or Message Centre – If you have submitted a request to us and it is not on the priority list above, it will not be actioned until after the BCGEU labour disruption has ended.
• Contact Centre closure – Our Contact Centre is currently closed as a direct result of the BCGEU job action. We encourage members and the public to use alternative support channels to contact us, as listed on our contact page. We apologize for any inconvenience this may cause.
• Pension payments – Pension payments will continue as scheduled via direct deposit.
• Mail delivery is paused – Physical mail services are on hold until further notice. Printed cheques will still be processed, but delivery will be delayed.
• My Account is available – Members are encouraged to use the Message Centre via My Account to send and receive documents securely.

Your experience is important to us. We appreciate your patience and understanding during this time.

This page will be updated as new information becomes available.

Posted: October 7, 2025