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Holiday business hours
| Reduced hours 8:00 a.m. to 2:00 p.m. |
Closed | Regular hours 8:00 a.m. to 4:30 p.m. |
|---|---|---|
| December 24 | December 25 and 26 | December 29 and 30 |
| December 31 | January 1 | January 2 and 5 |
Find information about your pension anytime in My Account.
Canada Dental Care Plan
If you are a retired member who has received the Canada Dental Care Plan Eligibility form, please complete the applicable section, scan and upload (PDF) pages 1 and 2 using Message Centre in My Account. Processing may take up to 14 days.
If you’re waiting for a response, please note we’re experiencing high volumes of inquiries and are working diligently to complete requests as quickly as possible. We appreciate your patience and understanding.
Your pension questions answered
No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension
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Your pension remains strong and secure
Your pension remains secure and we’re here to help you feel confident about the road ahead.
Read the message from the chair,
Teachers' Pension Board of Trustees
Self-service status inquiry
Our newest online service allows you to check the status of your service requests quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any requests within the last 365 days.
Retired members' extended health plan changed on January 1, 2025
After a full review of the plan's retirement health coverage, the board took action to ensure your health coverage is sustainable and reflects members' needs. The board communique was updated December 12, 2024, with information on reasonable and customary limits.