Terms and conditions - My Account
Terms and conditions
Your use of the "My Account" website, and all the features and services (collectively, the "website") available on it are subject to the applicable terms, conditions and disclaimers set out on the website. Your use of the website signifies that you have read and understood the applicable terms, conditions and disclaimers, and that you agree to be bound by them.
This website is provided and maintained by BC Pension Corporation (Pension Corporation) as the administrative agent of the pension plans listed below.
Pension Corporation maintains this website as a service to individuals who are members of, or are entitled to benefits from, one of the following:
- College Pension Plan
- Municipal Pension Plan
- Public Service Pension Plan
- Teachers' Pension Plan
- WorkSafeBC Pension Plan
collectively referred to as the "pension plans"
Safeguarding Your Username and Password
The website contains confidential and personal information about you and your entitlement under the pension plans. By registering for, accessing or otherwise using the website you agree to exercise due care and be solely responsible for your use of the website including:
- safeguarding your MyAccount username and password;
- signing in to the website using only the username and password that has been assigned to or chosen by you;
- taking full responsibility for all activities occurring under your username and password;
- not permitting others to use the website when you are logged in and if, despite the foregoing, others do use the website under your username and password, you are solely responsible for any activity they authorize from your username and password;
- immediately reporting the loss or theft of your username or password or any unauthorized use of your username or password as soon as possible to Pension Corporation.
General: Pension Corporation strives to ensure all information posted on this website is current, accurate and complete. This includes any information pertaining to the pension plans and any of your personal information that is posted on, printed from or obtained through this website. However, all such information may be subject to change at any time, may not be the most current, accurate or complete information available to Pension Corporation and is subject to errors of calculation or transcription. To obtain the most current, accurate and complete information, you must contact Pension Corporation directly.
Pension Corporation and the pension plans are governed by a number of statutes and regulations, including the Public Sector Pension Plans Act, the Pension Benefits Standards Act, the Family Law Act, the federal Income Tax Act, and the Regulations under those Acts (collectively referred to as “Applicable Law”), all of which are complex and subject to change. In the event of any discrepancy between the Applicable Law and the information you obtain from this website, the Applicable Law will apply.
If there is a discrepancy between the data, information, calculations, estimates, statements or results obtained through this website and the actual benefit you will be entitled to receive as determined by the pension plan documents and Applicable Law and calculated when the benefit becomes payable, such actual benefit entitlement takes precedence over such data, information, calculations, estimates, statements or results. You should carefully review all the data, information, calculations, estimates, statements or results obtained through this website and report any errors or incorrect or missing information to Pension Corporation.
This website is not intended to provide you with specific financial, legal, investment, pension or tax advice. When considering your options with respect to your pension benefits, you may wish to consider obtaining independent financial and legal advice.
Prescribed Content: Applicable Law requires Pension Corporation to provide individuals who are members of, or are entitled to benefits from, the pension plans with certain data, information, calculations, estimates, and statements (collectively referred to as the “prescribed content”). Pension Corporation may provide the prescribed content to you through this website, which allows users to view and print the prescribed content. To the extent you have consented to receive the prescribed content electronically, any prescribed content that is provided to you through this website satisfies Pension Corporation’s obligations under Applicable Law to provide such prescribed content to you. You may also obtain a written copy of any prescribed content by contacting Pension Corporation directly.
Calculator/estimator: This website may contain a pension calculator, a pension estimator and a purchase cost estimator. Any information you provide and any estimates created by the calculator or the estimator are not reviewed, audited or verified by Pension Corporation. As a result, any estimate produced by the calculator or estimator is not binding on Pension Corporation or the pension plans. You should not rely on any such estimate in making any financial decisions, any employment decisions, or taking any action with respect to your pension benefits.
You may obtain a written estimate respecting your future pension benefit by contacting Pension Corporation directly. Please note, however, that even an estimate produced by Pension Corporation is still only an estimate. The actual benefit you will be entitled to receive can only be known and officially calculated when the benefit becomes payable.
Other content disclaimers: To the extent that any data, information, calculations, estimates, statements or results obtained through this website is not prescribed content that you have consented to receive: (i) Pension Corporation, on behalf of itself, the pension plans, its agents and employees, disclaims any and all responsibility, including responsibility based on negligence or negligent misstatement, for the accuracy, completeness, reliability, usability or suitability for any particular purpose of the data, information, calculations, estimates or statements contained in or furnished by this website or for the results obtained from the use of this website and (ii)Pension Corporation and the pension plans make no warranties, express or implied, with respect to such data, information, calculations, estimates, statements or results obtained from the use of this website.
Any person who uses this website shall indemnify and save harmless Pension Corporation and the pension plans, their agents and employees, in connection with any and all losses, damages, costs, actions, suits, debts, accounts, claims and demands which Pension Corporation, the pension plans or their agents or employees may suffer or incur or be put to arising out of or in connection with the use of the data, information, calculations, estimates, statements or results obtained through the use of the website by that person or by any third party who was provided such data, information, calculations, estimates or statements or results by that person.
E-mail and internet communications disclaimer
Communication by email over the internet and other publicly accessible networks is never completely secure. Any information you send by email may be lost, intercepted or altered while it is being transmitted.
If you choose to send information to Pension Corporation by email, through the secure messaging platform Message Centre or over the internet, you do so at your own risk. Pension Corporation and the pension plans do not assume any liability for any damages you may suffer or costs you may incur as a result of sending information by email or Message Centre, or should you request it, as a result of Pension Corporation sending information to you by email or Message Centre. This includes any such email or Message Centre correspondence that may contain your personal or confidential information.
This website may permit users to update or change their personal information such as home address or e-mail address, or update or change information about how a payment is made to them. Any information provided and any changes made by a user are not reviewed, audited or verified by Pension Corporation. Users are responsible to ensure that any information provided and any changes made to their personal information are accurate and complete, and are solely responsible for any errors or omissions.
All information contained on this website is protected under the copyright laws of Canada and other countries. You may copy information for your own personal use, but you cannot sell, publish or distribute any information on this website or use it for commercial purposes. Any reproduction of any information contained in this website without the express written permission of Pension Corporation is prohibited by law.
The Pension Corporation logo and other identifying marks of Pension Corporation are and shall remain the official marks of Pension Corporation.
Pension Corporation is a public body covered by the Public Sector Pension Plans Act and the Freedom of Information and Protection of Privacy Act. By providing personal information about yourself through this website, including your contact information, you consent to the collection of this personal information by Pension Corporation and permit Pension Corporation to use and disclose this information for pension plan administrative purposes, including the use of such personal information to evaluate the services provided by Pension Corporation.
As a general policy, Pension Corporation gathers and analyzes certain information of a non-personal nature regarding site usage from all visitors to this website. Such data is used in an aggregate form to assist Pension Corporation in determining general usage patterns and to improve the layout and functionality of Pension Corporation's website.
Such site usage and statistical information may be disclosed to third parties at Pension Corporation's discretion.
Unauthorized changes prohibited
Unauthorized attempts to add, change or delete data, information or results from this website are prohibited and may be punishable under the Criminal Code of Canada.
Disclaimer relating to other sites
References and links to other sites are provided as an information service only. Pension Corporation is not responsible for the suitability, completeness and accuracy of the materials found on those referenced sites.
Any person using this website does so at his or her own risk.