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News for retired members
Are you in the loop? Explore Pension Life for retirement health and dental news, a message from the pension committee and useful resources.
BC General Employees’ Union labour disruption
With the BC General Employees' Union serving 72 hour strike notice, be assured that we have processes in place. While some of our services may be affected, essential services, including pension payments, will continue without interruption.
If you haven’t registered for My Account, we encourage you to do so. My Account offers a secure way to communicate with us through Message Centre, check the status of your request, and send documents securely.
Your experience is important to us. We apologize for the inconvenience and thank you for your understanding.
This page will be updated as new information becomes available.
Posted: August 29, 2025
Self-service status inquiry
Our newest online service allows you to check the status of your service requests quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any requests within the last 365 days.
In case you missed it...
An update about your pension
Your pension remains strong and secure despite recent global events, including rising geopolitical tensions and unprecedented tariffs.
Your pension questions answered
No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension
Start learning todayCanada Post disruption
Due to the Canada Post overtime ban, mail delivery of important pension information may be delayed. We won’t be couriering documents.
We continue to serve you online through My Account. Register or sign in to My Account and opt in to digital communications. It’s fast, secure, and lets you access your pension information, apply to retire online and send paperwork securely anytime.
Get the facts before you act
Learn more about how the decisions you make today can impact your retirement income in the future.