Contact us

Office hours:
8:00 a.m. to 4:30 p.m. Monday through Friday

Mailing Address:
Teachers' Pension Plan
P.O. Box 9460
Victoria, BC V8W 9V8

Street address:
2995 Jutland Road, Victoria BC

Employer services and reporting responsibilities

• Employees’ personal and employment records
• Contribution rates
• New member enrolment
• General billing and payments
• Pension adjustments
• Contribution remittance
• Service and salary
• Members' long-term disability starts and stops
• Employee information at termination/retirement
• Web Services

Employer Operations

Phone
Toll-free in Canada and U.S.:
1-855-356-9701

Fax
250-356-1784

Message Board

employer.services@pensionsbc.ca

Employer education

• Employer workshops, webinars and eLearning

Comprehensive Training, Payroll Reporting Refresher, Hot Topics webinar series and eLearning courses

Phone
Toll-free in Canada and U.S.:
1-855-356-9701

employer.education@pensionsbc.ca

Employer Council

• Virtual meeting twice a year in May and November

Phone
Toll-free in Canada and U.S.:
1-855-356-9701

employer.education@pensionsbc.ca

Pension Education

• Employer-hosted webinar for members
• Member online courses and webinars

Client Education

Information and service requests for active members

• Amended employee termination/retirement
• Death of an employee
• Disability benefits
• Options for members at termination of employment or retirement
• Separation and divorce
• Service purchase applications and calculations
• Shortened life expectancy

Member Services

Retired member services

Member Services

Policy-related services

• Pension plan enrolment
• Employer participation in the plan
• Long-term disability policy approval for pension purposes

Policy

Employer enrolment enquiries

policy@pensionsbc.ca

Updates to LTD policy

ltd.policy@pensionsbc.ca