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Public Service > Employer General > Contact


Contact us

Find who to contact at Pension Corporation when you have questions.

Remember to reference your organization ID when you contact us.

Office hours:
8:00 a.m. to 4:30 p.m. Monday through Friday

Mailing Address:
Public Service Pension Plan
P.O. Box 9460
Victoria, BC V8W 9V8

Street address:
2995 Jutland Road, Victoria BC

Employer services and reporting responsibilities

  • Employees’ personal and employment records
  • Contribution rates
  • New member enrolment
  • General billing and payments
  • Pension adjustments
  • Contribution remittance
  • Service and salary
  • Members' long-term disability starts and stops
  • Employee information at termination/retirement
  • Web Services

Employer Operations

Phone
Toll-free in Canada and U.S.: 1 855 356-9701

Fax
250 356-1784

Message Board

employer.services@pensionsbc.ca

Employer education

  • Employer workshops and webinars

One-day training and Payroll Reporting Refresher

Phone
Toll-free in Canada and U.S.:
1 855 356-9701

employer.education@pensionsbc.ca

Hot Topics webinar

employer.outreach@pensionsbc.ca

Pension education

  • Employer-hosted training for members
  • Member online learning and workshops

Information and service requests for active members

  • Amended employee termination/retirement
  • Death of an employee
  • Disability benefits
  • Options for members at termination of employment or retirement
  • Separation and divorce
  • Service purchase applications and calculations
  • Shortened life expectancy

Retired member services

Policy-related services

  • Pension plan enrolment
  • Employer participation in the plan
  • Long-term disability policy approval for pension purposes

Policy

Employer enrolment enquiries

policy@pensionsbc.ca

Updates to LTD policy

ltd.policy@pensionsbc.ca

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