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Pension Corporation > Publications > Annual Report > 2015/16 AR

The first year of the Transformation Phase of our From 12 to 21 strategic plan introduced meaningful new processes and technology, bringing improvements we imagined in 2012 to life.

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About continuing our transformation

We further advanced our services to plan members by launching the new Member Services Centre, and our service scores improved in 2015/16.

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About our services to plan members

We successfully achieved our financial targets in 2015/16, coming in two per cent under budget and continuing to advance our approach to risk management across all levels of the organization.

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About our financial performance