From the Pacific Blue Cross page, you can access group health benefits tools and information including:
CaresNet (an online service that gives members secure access to their benefits and claim information 24 hours a day)
Blue Advantage (a program that offers members savings on medical, vision care and many other products and services purchased from participating providers across Canada)
Contacting Municipal Pension Services
We are always available to you by phone. Have your file ID number (you’ll find this number on your pension statement letter) or your social insurance number ready and call if you:
need to change information about a dependant for medical, extended health or dental benefits
need to tell us that your dependent child over age 19 is no longer attending school
move out of the province or the country, or return
become re-employed with a Municipal Pension Plan employer
change your address
want to change your beneficiary
need to notify us that your spouse or beneficiary has died (if you die, your representative must call Municipal Pension Services to tell us)
have questions about group benefit eligibility, enrolment or premiums
want to change your personal information
have questions about your pension, deductions or T4A tax receipts
You’ll have to contact us in writing if you want to make changes to your banking information or tax arrangements. You’ll also need to send an application form (found on the website) when you want to add or delete a dependant for medical, extended health or dental benefits. When you write to us, make sure you include your file ID number so we can ensure that we have the correct account.
And here's how to contact us.
Telephone:
Fax:
Mail:
Victoria: 250 356-9657 Toll-Free in BC: 1 866 876-6677
Toll-Free in
Canada and the US: 1 800 663-8823
250 953-0431
Municipal Pension Services
PO Box 9460
VICTORIA, BC V8W 9V8
