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Teachers' > FAQ > After Retirement

 

2017 extended health and dental coverage carrier change to Green Shield

Why did you conduct a request for proposal?

Why did you choose Green Shield Canada?

What does this mean for the members?

Who may I contact if I have questions about the decision?

How are the Extended Health Care and Dental benefits funded?

What are the extended health care and dental coverage monthly rates going to be?

More FAQs about the change to Green Shield (PDF)

Understanding your pension

What kinds of taxes are taken off my monthly pension payment?

How do you know how much tax to take off my monthly pension payment?

When will my T4A/NR4 be available?

I'd like to change my beneficiary. What do I need to do?

How does my pension reflect cost of living increases?

How do I change my name with the plan?

Receiving your pension

How and when will I receive my pension payment?

How can I change the bank account my pension is deposited into?

I receive a direct deposit but I am moving; how do I change my address?

I have my pension cheque mailed to me. How do I update my mailing address?

I didn't receive my pension payment; what do I need to do?

I paid my MSP premiums directly to MSP and now I am enrolled under my pension plan for the same period. How do I get a refund for the double-payment of premiums?

Medical Services Plan of B.C. (MSP), Green Shield Canada and/or extended health and dental coverage

How do I change my name with Green Shield Canada and/or Medical Services Plan of B.C. (MSP)?

I just got married or am in a common-law relationship. Can I add my spouse to my extended health and dental benefits?

I just got married. Can I add my spouse to my Medical Services Plan of B.C. (MSP) coverage?

What health and dental benefits are available to me?

What is covered under my extended health coverage and/or dental benefits through Green Shield Canada?

I no longer want to have my Medical Services Plan of B.C. (MSP), extended health or dental benefits through my pension plan. What do I need to do?

I don't currently have extended health and/or dental coverage. Am I eligible for coverage?

How can I update my BC address with Green Shield Canada and order new cards?

At retirement, I did not add my spouse/dependant(s) onto my extended health and/or dental coverage. Can I still add them?

How do I make extended health and dental claims?

The Medical Services Plan of B.C. (MSP) has informed me that my name is not correct on my MSP account and has told me I must contact you. What do I need to do?

How do I apply for premium assistance?

I paid my MSP premiums directly to MSP and now I am enrolled under my pension plan for the same period. How do I get a refund for the double-payment of premiums?

I have contacted Green Shield Canada to update my address and they say I must contact you. What do I need to do?

I am moving back to BC. Am I eligible for extended health and dental benefits and medical coverage by the Medical Services Plan of B.C. (MSP)?

I have just returned to Canada after living abroad. What do I need to do to get medical coverage and extended health and dental benefits?

I am leaving Canada. What do I need to do?

My spouse and I have separated. Are they still eligible for MSP, extended health and dental coverage under my plan?

I'd like my spouse to continue to receive extended health and dental coverage under my plan, even though we have separated. What happens if I don't notify you that we've separated?

Is my spouse eligible to come back on my extended health and dental coverage if we reconcile?

I've gotten married or am in a common-law relationship. Is my spouse eligible to receive extended health and dental coverage under my plan?

I am returning to Canada after living abroad. What do I need to do?

If you're moving/ If you have moved

I've moved to a different province/out of Canada. Will this affect my pension?

I have contacted Green Shield Canada to update my address and they say I must contact you. What do I need to do?

I am moving out of Canada, what do I need to do when I leave?

I am returning to Canada after living abroad. What do I need to do?

I receive a direct deposit. I am moving but not changing banks; how do I change my address?

I have my pension cheque mailed to me. How do I update my mailing address?

How can I update my BC address with Green Shield Canada and order new cards?

Can I keep my MSP, extended health and/or dental benefits active while I am outside of Canada?

Going back to work

I am looking at going back to work, what do I need to know?

Estate planning

My spouse, beneficiary and/or dependant has passed away. What do I need to do?

I need to report the death of a retired pension plan member. What should I do?

I am the executor named in the will for a deceased retired pension plan member. What do I need to do?

I am the beneficiary for a deceased retired pension plan member. What do I need to do?

Separation / Divorce

I am separating from/divorcing my spouse, what happens now?

My spouse and I are separating/divorcing. I'd like to remove them as my beneficiary. What do I need to do?

My spouse and I have separated. Are they still eligible for MSP, extended health and dental coverage under my plan?

I'd like my spouse to continue to receive extended health and dental coverage under my plan, even though we have separated. What happens if I don't notify you that we've separated?

Is my spouse eligible to come back on my extended health and dental coverage if we reconcile?

Helping a member

I am helping a retired member and we have questions about their pension. Am I able to call the plan?

I have a Power of Attorney for a retired member. Can I use it to call in and ask questions regarding their pension?

A retired member wants me to help with their pension, is a Power of Attorney the only document acceptable to release information?

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